If you have been searching for a detailed guide for troubleshooting and repairing your Fisher and Paykel Refrigerator Dispenser Problems, this post is for you.
Table of Contents
Fisher and Paykel Refrigerator Water Dispenser Not Working – How to Fix
If your Fisher and Paykel refrigerator water dispenser is not working properly, inspect the following parts and replace the defective ones:
1. Dispenser Control Board
The dispenser control board facilitates the operation of the water inlet valve, dispenser switch, door switch, and other components of your refrigerator dispenser. If most components of the dispenser are faulty, the dispenser control board is most likely the culprit.
Test the dispenser control board to see if it needs to be replaced.
2. Water Inlet Valve
Water flows to the dispenser from the main supply line in your home through the water inlet valve. If this valve is broken or twisted, the flow of water may be restricted.
To know if the water inlet valve is responsible for the Fisher and Paykel refrigerator dispenser problems, first, unplug it and disconnect the water supply line.
Take off the back panel of the dispenser to gain access to the solenoid inlet valve installed for controlling water flow. Use a multimeter to test the terminals of the solenoid for continuity. If the terminals do not have continuity, replace the water inlet valve.
3. Water Filter
The water filter helps to remove impurities from your drinking water. If the water filter is clogged, the water dispenser will not work properly. And even if the water filter manages to work, it will be slow.
Replace your water filter at least once in six months to maintain the quality of your water. If your source of drinking water contains salts and other impurities, you may have to replace the water filter more often than that.
4. Dispenser Micro Switch
The dispenser micro switch is behind the lever that is pressed to dispense water into a glass. This switch transfers power to the water inlet valve, which then opens to allow water flow to the dispenser.
If the dispenser micro switch is faulty, your refrigerator water dispenser will not work.
To know if the dispenser micro switch is defective, you have to unplug the refrigerator, remove the control panel cover, and test the switch behind the dispenser lever for continuity. If the switch does not have continuity, consider replacing it.
But before you attempt to troubleshoot your refrigerator water dispenser, ensure you unolug the refrigerator from your wall outlet to prevent electric shook that might be fatal.
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Fisher and Paykel Refrigerator Ice Dispenser Not Working – What to Do
Inspect the following parts of your Fisher and Paykel refrigerator dispenser and get a replacement for any defective part:
1. Ice Dispenser Actuator
The dispenser actuator is a mechanical component that triggers the dispenser switch. This plastic lever part which is usually covered with a soft pad pivots when you press it down.
You are supposed to hear a clicking sound when the dispenser switch contacts the actuator. But that will not happen if the dispenser actuator is faulty.
Test the ice dispenser actuator for continuity using a multimeter. If the dispenser actuator lacks continuity, go for a replacement.
2. Ice Bucket Auger Motor
This part of your ice dispenser is located in the ice bin. The ice bucket auger motor rotates so the ice moves forward to the chute. If the auger motor does not rotate, that is an indication that the ice dispenser is faulty.
Test the ice bucket auger motor for continuity. Before you perform this test, ensure you turn off your refrigerator. If the auger motor does not have continuity, go for a replacement.
3. Dispenser Micro Switch
The dispenser switch helps to transfer power to the auger motor and dispenser solenoid. If the dispenser micro switch is faulty, the ice dispenser will not work.
As an electrical component of the refrigerator dispenser, the micro switch needs to be tested for continuity to know if it should be replaced.
4. Dispenser Control Board
If the auger motor, dispenser actuator, dispenser switch, and door switch are not receiving power, it means the dispenser control board is faulty and needs to be replaced.
5. Dispenser Solenoid
The dispenser solenoid controls the door flap and allows ice to move to the dispenser. If the component is broken, the door flap will remain shut.
The most reliable way to know if the dispenser solenoid is faulty is to perform a continuity test. You can also check if the dispenser actuator pin is rotating freely. If the dispenser solenoid lacks continuity, or if the actuator pin is somewhat stiff, replace the solenoid.
Do not forget to remove your refrigerator plug from its wall outlet before you even start troubleshooting.
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Fisher and Paykel Refrigerator Water Dispenser Installation Process
The Fisher and Paykel refrigerator comes with a coupler, water line, water filter check valve, water filter lock-clip, and water line screws. That said, you have to provide some other tools such as a Philips screwdriver, Allen spanner, socket spanner, and electric drill.
The first step in the installation process is to disconnect the power supply to prevent electrical mishaps. Next, connect the water filter hoses by pulling them out from the bottom of the refrigerator door. Both hoses need to be connected to connectors with the same colors.
After that, you need to connect the water supply tube to the water filter, which will sieve out contaminants from the water.
Once the water supply tube is set up, the next step is to connect the water line. This component of the refrigerator dispenser is pretty tricky to set up, so you might want to hire a professional. Also, the warranty for the Fisher and Paykel refrigerator does not cover the water line, so you have to be very careful.
When setting up the water line, turn off the water supply and locate the mains and cold water pipe. After that, connect the water line with a coupler, and attach it to the water supply.
Once that is done, loose the compression nut on the water line, so you can attach it to the water filter. After connecting both parts, tighten the compression nut and open to water inlet valve to see if it is connected properly.
Now, you can connect the power cord to a power source and inspect the display buttons controlling the lock, temperature, and light features.
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Fisher and Paykel Refrigerator Water Dispenser Dripping – How to Fix
If one of the Fisher and Paykel refrigerator dispenser problems you are struggling with is that the water dispenser is leaking, here is how you can fix it:
1. Inspect the Water Tube
The water tube connects the water supply to the dispenser. If the water tube is broken, water will start leaking out from it.
To fix this problem, you have to replace damaged the water tube with a new one.
2. Check the Water Line
If the water tube is not leaking, the next component to check is the water line. There will be a pressure build-up if air is trapped in the water line, causing water to leak out from the dispenser opening.
Removing the trapped air in the water line will resolve this problem. Empty the water reservoir by running the dispenser for about five minutes. As the water goes out, the trapped air escapes in the process.
3. Examine the Water Valve or Pressure
If the water inlet valve is broken or has extremely high pressure, water will dribble from the dispenser. You have to get a new water inlet valve to resolve the issue.
4. Empty the Drip Tray
The drip tray is positioned beneath the dispenser chute to collect water that spills over from your cup when using the dispenser.
Since the drip tray is pretty small, it will only take a few days before it is filled. To prevent water from spilling over to your floor, empty the drip tray just before it is filled.
Do not forget to unplug the power cord from the wall outlet before you start inspection and repairs.
Check out the video below to learn more about fixing a leaking refrigerator water dispenser…
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Fisher and Paykel Refrigerator Red Light on Water Dispenser – What to Do
The red light that flashes on your refrigerator is a timed function that tells you when the water filter needs to be replaced. It also tells you if the water flow rate of the dispenser drops.
After changing the water filter, press and hold down the RESET WATER FILTER button until the red light turns off. If you continue holding the reset button the red light will turn on again.
If after a period of six months the red light does not turn on, you can inspect the water filter manually to see if it is clogged with dirt and due for replacement.
How to Unlock Water Dispenser on Fisher and Paykel Refrigerator
To activate the dispenser lock feature, simply press the LOCK button for three seconds. You will notice that the LED light above the button will turn on. After locking the water dispenser, you can no longer use it. The dispenser will beep several times if you press the dispenser paddle indicating that the dispenser is locked.
To deactivate the lock feature on the water dispenser, press the lock button for three seconds. The LED light will turn off indicating that the dispenser lock mode is deactivated.
The water dispenser lock on the Fisher and Paykel refrigerator is located on the display screen. When the dispenser lock is activated, the water dispenser stops dispensing.
This feature is particularly useful when cleaning or if you have kids running around your kitchen, and you do not want them to use the dispenser.
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Fisher and Paykel Refrigerator Water Dispenser Slow – Solutions
If your Fisher and Paykel refrigerator water dispenser is slow, check if the following parts are faulty and fix them:
1. Water Filter
If the water filter is not connected properly or if it is clogged, the water flow rate will drop.
To get to the root of the issue, dispense water for about three minutes, while taking note of the water flow rate.
After that, remove the water filter which is located at the bottom of the refrigerator door.
Now, turn on the water dispenser again and observe if the flow rate increases. If you noticed an increase, that means the water filter is clogged or incorrectly installed. You can install a bypass plug in the meantime, while you get a replacement for the clogged water filter.
2. Water Line
If air is trapped in the water line, the dispenser will dispense slowly or leak from the dispenser opening. To resolve this issue, you have to flush the dispenser system to get rid of the trapped air.
3. Water Inlet Valve
If the water inlet valve or the shutoff valve is not installed correctly, the water pressure will decrease and the dispenser will dispense at a slow rate.
If you do not use a ¼ inch type valve when installing the water inlet valve, the ice dispenser might produce hollow ice cubes and get jammed after some time.
Another thing that can make the water dispenser slow is connecting the refrigerator to a reverse-osmosis system.
Important Note
Refrigerator manufacturers and technicians strongly advise that you always disconnect the power cord from the wall socket to prevent electrocution during the course of repair.
If you want to know more about troubleshooting and fixing your Fishel and Paykel refrigerator dispenser problems, feel free to ask the appliance technician on our website via the live chat feature.
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