If you have been looking for solutions to the problem of a Kenwood fridge freezer not freezing, you have come to the right place.
Table of Contents
Kenwood Fridge Freezer Not Freezing – How to Fix
The first thing to check is the temperature setting. The setting may be higher than usual, or there may be a fault with the cooling system. Check the setting and make the necessary adjustments if necessary. The freezer should be at 0 degrees Fahrenheit and must not be higher than 5 degrees to work well.
This is especially true if you have an ice maker in it. However, the temperature is not the only fault that can affect the fridge’s cooling capacity. So, check the following fridge freezer parts for faults if your Kenwood fridge freezer is not freezing:
1. Evaporator Fan Motor
When you open the door of the freezer, the motor of the fan stops running and the fan goes off. But when you activate the door switch, the motor starts running again, despite the door still being open.
So when you open the door and activate the switch yet the motor doesn’t run, then you know it is faulty. Replace the motor as soon as possible.
The cold air that flows around the freezer is made possible by the evaporator fan. The freezer won’t cool or even freeze if the fan does not work. So if the motor is faulty, the fan cannot work.
2. Temperature Control Thermostat
Turn the thermostat to the highest temperature setting from the lowest and listen to hear a click. If you hear the click, then you know that the thermostat is working fine. But if you don’t hear the click, the thermostat is likely defective. Test it using a multimeter to be sure. If there is no continuity, no matter the temperature setting, replace the thermostat.
The refrigerant won’t get the power to cool the freezer if the thermostat is defective. This is because a defective thermostat cannot supply voltage to the compressor and motors of the two fans so that they can help the refrigerant run. And if the refrigerant doesn’t run, the freezer won’t cool.
3. Evaporator Coils
Open the inside back panel of the freezer to view the coils. If there is frost on them, then defrost the freezer manually to thaw the frost. Unplug the freezer and remove every item inside it. Preserve the food items in another freezer or in a cooler. Leave the door of the freezer open, place towels or rags around the edge and a tray to catch dripping water.
Give the freezer about 24 hours to fully defrost; the frost on the coils will fully defrost, too. Clean the freezer to remove any residue and leave it completely dry. Plug it back in and give it time to cool. This way, you can tell if the coils were causing the freezing problem.
The cooling coils cool the air that the fan takes over them before circulating it in the freezer. If frost accumulates on them, they won’t be able to perform their duty. Consequently, the freezer won’t cool or freeze.
4. Start Relay
Detach the start relay from the compressor and test it between the two terminals to check for continuity. If there is no continuity, replace the relay. And if the relay has a burnt smell, replace it.
The start relay makes sure the compressor runs by providing the needed power. If it is faulty, there is a high chance the compressor won’t run or if it runs, only intermittently. And if the compressor doesn’t run smoothly when it should, the freezer won’t freeze.
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5. Condenser Coils
Check the coils behind or under the freezer to see if they are dirty. Clean them thoroughly if they are so that they can efficiently remove the heat from the freezer. Be sure to clean the coils regularly, especially if you have never cleaned them before. This way, they can perform optimally.
6. Condenser Fan Motor
Try spinning the blades of the fan to see if they spin freely. If they don’t, it is likely that the bearings of the motor of the fan are worn out. So, replace the motor. But if they spin freely and no external object or debris is keeping them from spinning, then test the motor using a multimeter to check for continuity. If there is no continuity, replace the condenser fan motor.
The fan passes air through the condenser and takes it over the coils. If the motor is faulty, the fan won’t operate and the unit is likely not to cool.
Run a test on the compressor or the man control to check for faults if nothing else seems to be faulty. There is also the user control and display board to check along with the other parts. It is unlikely that any of these 3 parts is the cause of the freezing problem but test them to cover all the bases.
When all else fails, check the sealed system of the freezer. If there is a leak in the system, it can cause the freezer not to cool or freeze. However, you cannot check this yourself; only a qualified refrigerator technician or the manufacturing brand can ascertain this.
Therefore, contact Kenwood to request service or chat with one of our refrigerator experts. They are in the best position to advise you accordingly.
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You may also want to check the food arrangement and door gasket because a worn gasket or poor food arrangement can compromise the cooling capacity. Inspect the gasket and clean it if dirty. You can replace it if cleaning it does not work; it means the gasket can no longer form a tight seal. Otherwise, reduce the fridge content to allow for better airflow and improve cooling.
Quick Fixes
Before turning your freezer inside out to check the technical parts, there are few easy things to do first:
1. Check Temperature
If you mistakenly adjusted the temperature of the freezer to a point higher than is recommended, the freezer won’t cool. Any temperature setting higher than 10 degrees Fahrenheit makes it difficult for the freezer to remain frozen. Therefore, check the temperature setting and make adjustments if necessary.
2. Check Use
Frequent door opening easily lets cold air out of the freezer and warm air into it. In the long run, you will find that the freezer does not freeze as well as it should. Additionally, holding the door open while you decide what you want to take from the freezer compromises the cold temperature. If this is a frequent occurrence, the freezer will be unable to maintain its temperature.
Because of this, reduce the number of times you open the freezer door. And if you open it, make quick work of picking up what you want so you can close it quickly.
3. Check Door Seal
Close the door of the freezer on a dollar bill. Try to pull it out without opening the door. If you can, the seal is weak and is not sealing tightly. But if you cannot pull it out, then the seal is still working fine. This trick will tell you if you need to replace the door seal.
A weak door seal means that there will be a tiny gap through which warm air can seep into the freezer. Over time, you will have a problem with your Kenwood fridge freezer not freezing properly.
In addition to the above, ensure that the seal is not dirty. This is because a dirty door seal keeps it from closing tightly. Therefore, clean the seal and repeat the cleaning regularly.
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4. Check Air Circulation
If some parts of the freezer freeze faster or better than other parts, then it is possible that the air circulation in the freezer is poor. Check to see if anything is blocking the air vents. Rearrange the items in the freezer to make more room for the movement of air. This helps with the freezing capacity of the freezer.
Additionally, avoid putting too many items or hot food in the freezer. Too many items impede the flow of air and hot food takes too long to freeze.
5. Check Wall Outlet
Ensure that the voltage from the wall outlet to which the freezer is plugged is up to the required amount. Anything lower won’t power the freezer or it may run on and off, making it difficult for it to freeze.
Also, check the power cord of the unit. First, check if it is damaged or burnt. The freezer won’t work if it is. Second, check if it is fully plugged in. if it is only plugged in halfway, there will be no power supplied to the freezer. These factors affect how well the freezer functions.
Quick Note
If your Kenwood fridge freezer is not freezing and you want to repair any part of it, unplug the freezer first. If you cannot reach the wall outlet, shut off the circuit breaker for that part of the house. This is the first safety step for you and your freezer.
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