How To/Solutions To Problems

Viking Refrigerator Dispenser Problems [Solutions]

With this detailed guide, gone are the days when you used to struggle with Viking refrigerator dispenser problems.

Frigidaire FFHD2250TS 36 Inch Counter Depth French Door Refrigerator with 22.5 cu. ft. Total Capacity, in Stainless Steel

Viking Refrigerator Water Dispenser Not Working – How to Fix

If your Viking refrigerator water dispenser is not working, troubleshoot the following components and fix anyone found to be defective:

1. Water Tube

The water tube serves as storage for ice in the refrigerator. If the water tube gets frozen or damaged, the dispenser will have a hard time dispensing water. Defrost the water tube by increasing the temperature of the refrigerator. If the water tube is broken and thus leaking, replace it.

2. Water Inlet Valve

The water inlet valve opens and closes so water can enter the water dispenser. It is located behind the access panel at the back of your Viking refrigerator. If the water inlet valve is clogged or broken, the water dispenser will not work. Conduct a continuity test to know if the water inlet valve is defective. Also, if the reading of the test shows there is no continuity, replace the water inlet valve.

3. Dispenser Control Board

Most functions of the dispenser system are facilitated by the dispenser control board. if the board is defective, it will no longer be able to supply power to the dispenser. In addition, since the dispenser control board is difficult to test, it is best to troubleshoot other components before the dispenser control board.

If one part of the dispenser control board is not working, you can hire a technician to repair it. However, if the entire board is defective get a replacement.

4. Dispenser Switch

The dispenser switch sends voltage to the water valve signaling it to open each time it is pressed. If the switch is damaged, there will be no water flow. Test the switch for continuity using a multimeter. If it has no continuity, replace it.

5. Door Switch

Each time the refrigerator door is opened, the door switch disables the water dispenser. If the switch is damaged, the water dispenser will not work even when the refrigerator door is shut. To determine this, test the switch for continuity. Replace the switch if it has no continuity.

6. Water Filter

To begin with, the water filter is a part of the water filter assembly in the dispenser, which is made up of the filter, the head and housing. If the filter is clogged, it can reduce the water flow to the dispenser and even stop the flow in some cases. If the head is damaged, there will be no water flow at all.

To know if the water filter is not working, check if the water pressure is low. If it is, replace the filter and keep track of the new pressure. Also, check the filter head is broken and needs to be replaced.

Viking Refrigerator Ice Dispenser Not Working – Fast Fix

If the ice dispenser on your Viking refrigerator dispenser is not working, troubleshoot the following components and fix anyone found to be defective:

1. Auger Motor

The auger blade is controlled by the auger motor. The motor spins the blade and forces the ice to travel through the door and into the chute. When the motor is burnt, the ice no longer anything to push it to the chute. To check if the auger motor is faulty, take out the bucket housing the ice and use your hand to spin the bucket auger. If it rotates without any resistance, run a continuity test on the auger motor.

If the test shows there is no continuity, replace the auger motor. Also, if the auger motor is receiving power but does not run, replace it.

2. Dispenser Actuator

Each time the actuator pad is pressed, the actuator activates the switches in the dispenser. If the actuator is broken, the dispenser switches will not be activated. Inspect the actuator to see if is broken. If it is, replace it.

3. Dispenser Solenoid

The dispenser solenoid controls the ability of the dispenser to dispense ice when needed. To know if the solenoid is bad, use a multimeter to test for continuity. Replace the solenoid if it has no continuity.

4. Ice Crusher Blades

The ice crusher blades crush big molds of ice into smaller pieces. If the blades are twisted or broken, get a replacement.

5. Ice Bucket Auger

The ice bucket auger spins each time the dispenser pad is pressed, and this enables the ice to travel through the dispenser chute. If the auger is broken, the ice will not be able to travel through the chute. Replace the bucket auger once you verify that it is broken.

6. Dispenser Control Board

The dispenser control board is located on the freezer door and is responsible for facilitating all the functions of the refrigerator dispenser. A faulty control board will result in the malfunctioning of the ice dispenser system, so replace the one that comes with your Viking refrigerator if it is found to be faulty.

7. Dispenser Switch

The dispenser switch works together with the water inlet valve. It sends voltage to the valve each time it is pressed. If the switch faulty, the dispenser will not dispense ice. Carry out a continuity test on the switch and replace it if it tests negative.

Viking Refrigerator Water Dispenser Leaking – How to Solve It

Below are some tips that can help you fix the leakage in your Viking water dispenser:

1. Check the Defrost Drain Opening

In most cases, food particles and ice can block the drain opening which can further lead to the water leaking out onto your kitchen floor. Fortunately, you can resolve this problem by flushing the drain with hot water or by using a small piece of thick wire to clear the drain.

2. Inspect the Drain Pan

The drain pan collects all the liquid that comes from the defrost drain. After some time, the accumulated liquid evaporates creating space for more liquid. When the pan is broken, the water will spill on the floor. To resolve this, replace the broken drain pan.

3. Examine the Water Filter

Old water filters get clogged over time with the accumulation of dirt in the pores of the filter. Consequently, this results in water leakage. Replace the water filter to resolve the issue.

Also, if the filter is not aligned properly in the filter housing, a leak is inevitable. You can realign the filter in its housing to resolve this problem. Check out the video below to see how to install a water filter within a few minutes…

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Viking Refrigerator Water Dispenser is Slow — What to Do

If your Viking refrigerator dispenser is dispensing slowly, do the following:

1. Inspect the Water Tube

Excess air in the water tube can slow down the flow of water. To fix this, disconnect the tube from the bottom of the refrigerator dispenser and purge it.

2. Check the Water Supply Pressure

To begin with, the water inlet valve needs a pressure of about 20psi to run properly. If the water in the water tank is almost empty, the flowrate of water to the dispenser will be low. Check the water inlet valve to see if it is supplying water at the required pressure. If it is not, get a new water inlet valve.