In the event of a GE ice maker not dumping ice, it is important you find the origin of the problem and fix it. Read this article to learn how.
GE Ice Maker Not Dumping Ice – Solutions
If you find that the ice maker in your GE fridge is not dumping, dropping, or ejecting ice, find a solution in the following places:
1. Power Supply
Ensure that the ice maker is powered on. First, check the cord that connects it to the freezer to see if it is plugged in. if it is or your ice maker does not have one, check the switch. Make sure it is in the On position.
If your ice maker works with a feeler arm, be sure it is in the down or On position. Otherwise, the ice maker won’t be able to dump the ice in it, even if it is full.
The ice maker could also be paused. If it has a power switch and it is on yet there is no ice, then take a look at the feeler arm or the plastic paddle. This depends on the model of the refrigerator.
If the paddle is pushed back under the ice maker or the arm is stuck up, in the Off position, push the paddle out or pull the arm down. Then, wait to see if the ice machine starts working.
2. Water Supply
When you check the power supply to the ice maker and all is in order, then ensure that water gets into the ice maker. Check the tap that supplies water from the house to be sure it is turned on to the full.
Then, check the water valve that opens to allow water to enter into the ice maker. It should be open. If it is not, open and wait to see if the ice maker fills with water, makes and dumps ice.
You can also test the valve to see if it is still working. That is if it is open yet there is no water in the ice maker. Additionally, make sure the water pressure from the house is sufficient. Otherwise, the valve may not open.
If there is no water getting into the ice maker, it won’t make ice. This is even if everything else is working fine.
3. Ice Bucket
Take a look inside the ice bucket to see if there is any ice in it. If there is, check the level of the ice. Too much of it will prompt the ice maker to stop dumping ice, especially if the ice is too high.
There is a sensor that detects the ice level in the bucket and lets the ice machine know when to stop making ice.
Reduce the ice in it if it is high. Otherwise, push it to the back of the bucket if there is space there. You can also dump all the ice out if you don’t want to use that batch.
Once this is done, the ice maker may resume dumping ice as it senses that there is a need for more.
4. Ice Maker
Ice cubes may be caught inside the ice maker, making it near impossible for the ejector to work. So turn the ice machine off, open the ice maker and check it. If you see any ice cube caught in the ejector, remove it. Make sure nothing else is hindering the movement of the ejector.
Then, turn the machine on again and allow it to run a full ice-making cycle. If it successfully dumps ice, you know you have fixed the problem.
5. Freezer Temperature
Make sure that the temperature inside the freezer is cold enough for the ice maker to work. It needs to be at 0 degrees Fahrenheit, at least. But if it needs to be higher, it should not go past 10 degrees. However, the best range is between 0 and 5 degrees Fahrenheit.
Now, if the temperature setting is high, the ice maker won’t form ice. This is because the freezer won’t be cold enough to freeze the water.
Even if it manages to form ice cubes, they may not be solid enough for the ice maker to eject them.
When to Reset the Ice Maker
If you try all the possible solutions above yet the ice maker still doesn’t dump ice, reset it. Shut off the power switch, usually in front of the machine, give it a space of 30 seconds, and power it again.
Push the arm up or the paddle in 3 times, doing it quickly. This should rest the machine. However, if this process does not work, disconnect the refrigerator from electric power for about 10 minutes.
Reconnect it to power and reset the machine again. If it still does not work, contact GE Cares to report the issue and request service on the ice maker.
These solutions work on all GE refrigerator ice makers.
Maintaining the refrigerator and ice maker regularly will keep them in top shape. So if a GE ice maker is not dumping ice, find a service agent to check the unit.
We have experienced technicians readily available to help you. Use the chatbox to your right to chat with one now. There is no need for an in-house call or to make an appointment.
Check out these other articles…
Need expert help? Click here to use the chat box on this page to speak with a verified appliance technician right away. No need for expensive in-home service calls. No appointments. No waiting.