Hotpoint Refrigerators How To

Hotpoint Refrigerator Not Cooling [What to Do]

Looking for ways to solve the problem of your Hotpoint refrigerator not cooling? This article will show you how to solve it easily and quickly.

Hotpoint HME03GGMBB 19

Hotpoint Refrigerator and Freezer Not Cooling – How to Fix

If your Hotpoint refrigerator and freezer sections are not cooling, check the following parts of the unit:

1. Condenser Fan Motor

First of all, check if anything is obstructing the blades of the fan. The fan is located close to the compressor so it is easy to reach. If something is obstructing them, remove it and clean the blades. But if nothing is obstructing the blades, turn them manually. If they turn without any hitch, the motor is fine but if they don’t spin freely, the motor is bad and needs to be replaced.

However, if the blades are free of obstructions and they turn without a hitch, test the motor of the fan with a multimeter for continuity. If there is none, replace the motor.

If the condenser fan is not able to draw air through the condenser coils and over the compressor, the refrigerator will not be able to cool well.

2. Condenser Coils

Check how clean the condenser coils are. If they are dirty, they won’t be able to release the heat from the refrigerator effectively. They are usually in the open, close to where the compressor is so they are prone to get dirty.

Vacuum them with low suction power, using the soft brush head of your vacuum. When you are done, remove any remaining dust with a soft brush or cloth.

3. Evaporator Fan Motor

Test the motor of the fan by spinning the blades. If they don’t spin freely, the motor has a problem and should be replaced. And if the motor has a strange noise, it is bad. In addition, to be sure if the motor has a problem, test its windings with a multimeter for continuity. If there is no continuity, change the motor.

If the evaporator fan does not draw air over the cooling coils and circulate it in the refrigerator, there will be no cold air in the unit. Therefore, it will not cool.

4. Start Relay

The relay helps the compressor to run. To check if the relay is bad, remove it and shake it. If you hear a rattle, then the relay is bad. Additionally, if there is a burnt smell, it means the relay has burned and needs a replacement.

Without the relay, the compressor is likely not to run and if the compressor doesn’t run, the refrigerator will not work.

5. Thermistor

To check if the thermistor is defective, test its resistance with a multimeter. The resistance should change as the temperature of the refrigerator changes. If you don’t see this, the thermistor is bad and needs to be changed.

The thermistor keeps an eye on the temperature of the refrigerator and sends what it reads to the control board. The board sends power to the evaporator fan and compressor to run effectively. If the thermistor cannot do this, the fan and compressor won’t run and the refrigerator won’t cool.

6. Temperature Control Thermostat

When you turn the thermostat from the lowest setting to the highest setting and you don’t hear a click, then you know it is bad and needs to be replaced.

The thermostat moves voltage to the compressor and fans. These parts help the refrigerant to work properly. If they don’t get enough voltage, the refrigerant won’t work and the refrigerator won’t cool.

7. Start Capacitor

Test the start capacitor with a multimeter to check for continuity. If you find no continuity, the capacitor is bad and should be replaced.

The start capacitor sends a power boost to the compressor when it is about to start up. If the capacitor is bad, it is highly unlikely the compressor will start.

The video below shows how to fix a Hotpoint fridge freezer that is not cooling visually…

Check out these other articles on refrigerators not cooling for other brands…

Hotpoint Fridge Not Cooling But Freezer Works – Solutions

If your Hotpoint fridge is not cooling but you find that the freezer is cooling, take a look at the following parts and fix them accordingly if they are the problem:

1. Evaporator Fan Motor

Turn the blades of the fan or listen for any unusual noise from the motor. If the blades don’t turn freely or you hear a noise, the motor is bad. But if the motor is not running, test its windings with a multimeter for continuity. And if you find none, change the motor.

If the motor is defective, the fan will not be able to draw cold air over the evaporator coils and circulate it in the unit. So while the freezer could remain cold, the refrigerator will grow warm as time goes by.

2. Air Damper

Check the damper, between the fresh food section and freezer, to see if it is fully open. If it is not, then you should have it changed. This is because if the damper doesn’t open fully, cold air won’t be able to pass from the freezer to the fridge. This will leave the fridge section warm.

3. Evaporator Coils

Take a look behind the rear panel of the freezer section. If the coils have frost on them, then the flow of air to the fridge section will be restricted, causing it not to cool. Thaw the frost by manually defrosting the refrigerator or use another safe heat source on the coils.

But get someone qualified to assess the defrost assembly because the frosted evaporator coils mean that one or more of the defrost assembly is bad.

4. Condenser Fan

Check the blades of the fan to see if they are free of obstruction. If they are obstructed, they won’t be able to cool the compressor and the temperature of the refrigerator will increase. Clean the blades well and then, spin them.

If they don’t spin well, the motor of the fan is bad and needs to be replaced. But if spin well yet the fan is not working, test the motor with a multimeter for continuity. If you don’t find any continuity, replace the motor with a new one.

If the freezer section of your Hotpoint refrigerator is not cooling, you can also check the same parts above for faults.

In addition to the above, if your freezer is not cooling, check the start relay attached to the compressor. If you hear a rattle when you shake it, then the relay is bad. Replace it with a new one; it is affordable and easy to do.

And check the condenser coils for dirt if they are not located within the wall of the unit. Clean them with a vacuum brush head and dust them clean. Dirty condenser coils will not effectively release heat from the refrigerant, causing the unit to heat up and not cool.

Important Note

These steps apply to all models and types of Hotpoint refrigerator – bottom freezer, French door, side by side and so on.

If you find that fixing none of the above gets your Hotpoint refrigerator cooling again, contact Hotpoint service center or call a trusted and qualified technician to find out what the problem is and fix it.