Frigidaire Refrigerator Is Not Making Ice [How to Fix]

If you find that your Frigidaire refrigerator is not making ice, it is important you fix it as quickly as possible. Fortunately, this article explains what to do.

Frigidaire EFR751, 2 Door Apartment Size Refrigerator with Freezer, 7.2 cu ft, Platinum Series, Stainless steel, 7.5

Frigidaire Refrigerator Not Making Ice After Replacing Filter – Quick Fix

Check the filter to be sure you installed it correctly. The user manual or guide for the refrigerator usually explains how to do this in simple steps.

If you are sure you installed you correctly, then remove it and check the head for any damage. Cracks can cause the filter not to work correctly. But this is usually followed by leaks.

However, if the filter has no damage and you are sure it is in good working condition, it is possible you used the wrong type of filter for your Frigidaire refrigerator model.

It is important to get a replacement filter using the refrigerator model number or type. Otherwise, you may end up with one that does not work for your refrigerator type.

Frigidaire Refrigerator Stopped Making Ice and Water – What to Do

Do the following if you find that your Frigidaire refrigerator has stopped making ice and water:

1. Check the Water Line

A frozen water line can keep the refrigerator from making water and ice. And setting the temperature of the freezer too low freezes the line.

To know if a frozen water line is the cause of the problem, pull out the water tube at the door bottom. Then, blow air into it. If the air you blow does not get through, the line is frozen.

Pour some warm water into the tube to melt the ice stuck in it. You can opt to use a cloth soaked in warm water to run the tube until the ice melts. Another option is to use a hair dryer. But a dryer may damage the tube due to excessive heat.

Set the temperature in the freezer to the correct point – between 0 degrees and 10 degrees Fahrenheit – and not a degree lower. Doing this keeps the water line from freezing constantly.

2. Check the Water Filter

A clogged water filter limits the flow of water from the refrigerator. This is because the minerals and other compounds build over time. Slowly, they block the channel through which water flows freely.

Try dispensing straight from the water line at the back of the unit. If the flow of water is good, replace the water filter.

If it has been longer than 6 months since you last replaced the filter, it is clogged and must be changed. And if you have never replaced it, it is important to do so immediately.

Be sure to use a filter brand that is recommended or authorized by Frigidaire. And when ordering one, do so using the model number of your refrigerator.

3. Check the Dispenser Switch

The switch directs voltage or power to the dispenser to activate it. So take a multimeter to it and run a continuity test. If you find no continuity, replace the dispenser switch.

One or more of the switches could malfunction and fail to send voltage to the dispenser. As a result, the dispenser won’t work at all.

4. Check the Door Switch

Once you open the door of the refrigerator, the switch powers off the ice and water dispenser. It will stop working. So if the door switch stops working or begins to malfunction, the dispenser would stop working, too.

You can test the continuity of the door switch with a multimeter. Otherwise, contact a service agent or Frigidaire to request service.

5. Check the Water Inlet Valve

Using a multimeter, check the continuity of the valve. The solenoid should be getting power and must have continuity for the valve to be functional.

If there isn’t any continuity and you are sure the water pressure is sufficient, replace the water valve.

Once the valve activates when supplied with power, it opens to allow the flow of water to the ice maker and water dispenser. When there is enough water, it closes to prevent an excessive supply.

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If the valve fails or malfunctions in any way, the refrigerator will either stop making water and ice due to lack of water or have too much water, causing freezing.

Have a qualified service technician check and replace the valve of your refrigerator if you are not sure about doing it yourself.

But if you are going to try the repair yourself, here is a video to guide you…

Note: Low water pressure can determine whether or not a Frigidaire refrigerator makes ice and water. So if the filter is working well and all the other parts check out fine, check the pressure. It may be too low.

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Why Is My Ice Maker Not Working on My Frigidaire Refrigerator?

The following are possible reasons why your ice maker has stopped working in your Frigidaire refrigerator:

1. Freezer Temperature Is too High

Setting the temperature in the freezer section, where the ice maker is, higher than 10 degrees Fahrenheit or -12 degrees Celsius affects the ice maker.

The ice maker tends to work optimally when the temperature is not higher than 5 degrees Fahrenheit.

Due to the fact that this simple reason is usually at the root of an ice maker problem but is often neglected, take a look at the temperature setting for your freezer. Adjust it to the correct point if it is set wrongly.

However, if the setting is correct, then something else is causing the temperature to rise. Check the defrost system and the evaporator coils.

2. Water Filter Is Old

An old water filter tends to be clogged. If you have never changed it or have not changed it in more than 6 months, change it as soon as you can.

Be sure to replace it with the right type for your refrigerator model. And consult the user manual to see instructions on how to correctly install it. Otherwise, it won’t work properly.

3. Ice Maker Switch Is Off

This may be the first thing you should check. More times than not, you will find that you accidentally move the switch of the ice maker to the off position. Even if the ice maker has an arm or a paddle, it is still easy to move.

Therefore, check the switch or arm to be sure it is in the on position. If it looks as if the switch is no longer working, use a multimeter to check it. And if there is no continuity, replace it.

4. Door Seal is Weak

A weak door seal allows warm air to seep into the refrigerator freely. This compromises the internal temperature.

There are two ways this affects the functionality of the ice maker. One is that the temperature would be too unstable for the ice maker to produce ice.

And two is that compressor would run overtime to lower the temperature as it begins to rise. This would cause excessive cooling which, in turn, freezes the water line. Consequently, there would be no water going to the unit’s ice maker and it would be unable to make ice.

Therefore, replace the seal if you notice it does not work properly. But if it is just loose, you can fix it by pushing it into place with a small screwdriver.

It is important to note here that the door of the refrigerator has to be able to close on its own when opened at an angle for the door seal to have proper suction and sealing. If this is in place, the weight of the door helps the seal to work.

So, check for proper leveling of the legs or rollers. The front part of the unit must be slightly raised to make it a little higher than the back part.

5. Water Inlet Valve Is Faulty

The ice maker may not be getting enough water with which to produce ice because the valve is faulty. Also, if there is not enough pressure to open it, the ice maker will not receive water.

To determine if the valve is faulty, check for continuity in the valve using a multimeter. If there is no continuity, replace the valve.

The water valve is controlled by electricity so there may be a poor power supply to it. Check the solenoid to see if it is receiving adequate power. Otherwise, the valve won’t function.

Additionally, check the pressure of the water that is going to the valve. If the pressure is lower than 20psi, it is not enough to operate the valve. Increase it or have a qualified plumber fix it for you.

6. Door Switch Is Defective

The door of the freezer switches off the water dispenser and ice maker and turns the light on when you open it.

If it becomes defective, the ice maker won’t work. The same is true of the water dispenser. Therefore, test the switch with a multimeter to check for continuity. If there is no continuity in the switch, replace it.

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7. Ice Maker Is Bad

The ice maker itself may be bad, causing it to not work anymore. One or more components in the ice maker may fail. And if you have an older model, you may have a hard time finding individual replacement parts. The best fix here is to replace the entire assembly.

However, if you have a newer refrigerator model, you may find individual parts. Contact Frigidaire to request parts or find them online.

Frigidaire Refrigerator Not Making Ice But Water Works – Solutions

Start by checking the power switch of the ice maker. Sometimes, you inadvertently switch it off, causing the ice maker to stop working.

Also, check the feeler arm or plastic paddle to be sure it is in the correct position. If you are not sure what the position should be, check the user manual for the refrigerator.

If the switch is turned on or the arm is in the correct position, then ensure the switch is still working. Test it with a multimeter for continuity.

The ice bucket should be inserted properly and fully so that the ice maker can sense it and dump ice into it. This way, you can have ice from the refrigerator.

In addition to this, an improperly inserted ice bucket prevents the feeler arm from dropping down fully to turn the ice maker on. This is another reason to check the bucket.

Take a look at the back of the refrigerator to determine whether or not the water line is kinked or squeezed. If this is the case, water won’t get to the ice maker. Consequently, the ice machine won’t work.

You can also check the water filter. Check the indicator on the control panel to see if it is flashing. That will tell you whether or not you should replace the filter. But if you know it has been longer than 6 months since the last replacement, it is time for another one.

Why Is My Frigidaire Ice Maker Not Getting Water?

The water inlet valve is defective. That is the primary reason why your Frigidaire refrigerator ice maker is not getting ice.

The valve opens and closes to let the right amount of water flow into the ice maker and stop when the mold is full.

If the valve starts malfunctioning or becomes defective, it won’t be able to open or close as it should. As a result, the ice maker won’t get water.

Move the refrigerator and check the valve. It is usually at the bottom back of the unit, behind a cover or panel. Run a continuity test on it to see if it still has continuity. If there is no continuity, replace the valve.

Another part to check is the water line. If there is any kink or crease on it, it would impede the flow of water to the ice maker and refrigerator generally. Unkink and straighten it to create a better water flow.

If there is ice in it, pour warm water over it or rub it with a warm cloth to melt the ice.

Is There a Reset Button on a Frigidaire Ice Maker?

There is no dedicated button for resetting the ice maker in a Frigidaire refrigerator. But you could do a hard reset, depending on the model you have.

Press the ice maker On/Off button on the front of the panel and hold it until you see the LED light turn red. Give a space of a minute or two and press and hold that button until you see the light turn green.

Frigidaire Refrigerator Not Making Crushed Ice – Quick Fix

It takes some time for the ice maker to switch from the cubed ice selection to crushed ice. The same applies if you are switching from crushed to cubed. If you are in a hurry, you may presume the ice maker is no longer able to make crushed ice.

However, if the machine has had sufficient time to switch over to the crushed ice selection yet you are not getting crushed ice, remove the ice bucket.

Dump any ice left in it into the sink and turn the bucket bottoms up. Check the bucket’s discharge area to see if it is open. If it is open, it means it is in the crushed ice mode. But there may be pieces of ice stuck in it, preventing it from crushing ice.

Pour some hot or warm water into the bucket until it runs free. This should take care of the residual pieces of ice.

Next, take a look at the actuator rod. It is a thin rod running along the side of the machine, close to the bottom. Move it and while you do so, inspect the discharge area on the bucket. It should close and open as you do so. If this doesn’t happen, you may have to replace the bucket.

But if the area opens and closes properly, reinsert the bucket, making sure to push it to the rear and latching it. Otherwise, the crushed/cubed ice functions may not work fully.

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Note: This process also applies if the ice maker is not dispensing cubed ice but only crushed.

Frigidaire Refrigerator Not Making Enough Ice – Solved

The water filter is old and clogged, restricting or impeding the flow of water to the ice maker. This is why there is not enough ice from it.

Water from the housing supply flows through the filter first before reaching the ice maker and water dispenser. However, with constant use, the impurities in the water clog the filter and over time, it chokes it. The impurities block the water and reduce how much flows to the ice maker.

If the filter in your refrigerator has been in use for more than six months, replace it. Make sure to install it according to set instructions and use the right type.

High freezer temperature, the excessive opening of the refrigerator door, and a kinked water line also affect how much ice the refrigerator makes.

Check the temperature setting and lower it if it is too high – higher than 10 degrees Fahrenheit or -12 degrees Celsius.

Keep from opening the door of the unit too frequently. Make a note of what you need and take them at the same time and quickly so you don’t hold the door open too long.

And unkink the water line if there are kinks in it. Prevent a repeat by moving the refrigerator a little away from the surface behind it.

Note: These fixes also apply to a Frigidaire refrigerator that is not making ice fast enough.

How Do I Troubleshoot My Frigidaire Ice Maker?

To troubleshoot your Frigidaire ice maker, do the following:

1. Check Error Codes

If there is any code displayed on the control panel, check the user manual to see if it is related to the ice maker.

If it is, find out what it means and fix it immediately. But if you are not sure how to do this, have a certified technician fix it.

2. Check Temperature

Keep the temperature within the freezer at 0 degrees Fahrenheit. If it has to go higher than that for some reason, don’t let it exceed 10 degrees Fahrenheit. This recommendation is from the Food and Drug Administration.

The ice maker will work at its best if the temperature within is set under 5 degrees. Therefore, check your refrigerator temperature setting and adjust it accordingly.

However, if the setting is correct yet the internal temperature is high, check the door seal. It may be loose or weak. Push it into place if it is loose and replace it if it is weak.

Additionally, clean it if it is significantly dirty. This is because a dirt refrigerator door seal does not seal as tightly as it should.

3. Check Door Switch

The refrigerator door switch controls both the ice maker and the refrigerator’s internal lights. If the switch becomes faulty, the ice maker won’t work and the lights won’t come on. Therefore, the first sign that the switch has failed is that the lights don’t come on when the door opens.

Check the continuity of the switch with a multimeter. If there isn’t any continuity or infinite resistance on the switch, replace it.

4. Check for Ice Jams

If the wire arm is stuck, ice may be holding it in place. Check for pieces of ice stuck in the arm or for frost holding it in place. If there is, use a hair dryer or steamer to thaw the ice around it.

Check the water line for ice stuck in it. The pressure of water will reduce if there is any obstruction inside the line. Using a dryer or steamer also works to thaw the ice. But use the dryer or steamer carefully as excess heat can warp the plastic material of the line.

5. Check the Pressure of Water

Small or hollow ice cubes come from low water pressure or a dirty ice maker. Find and turn off the refrigerator’s shut-off valve.

Disconnect the water line from the back of the unit and turn on the valve again. If the stream of water is not steady and good, the pressure is low. Increase it.

6. Reset the Refrigerator’s Ice Maker

Go to the refrigerator’s control panel and find the Off/On pad for the ice maker. Press it and hold it until you see the LED light beside it turns red. Give a space of some minutes. Then, press the pad and hold it again until the light turns green.

Doing this should fix some errors and malfunctions.

7. Replace the Ice Maker

Sometimes, none of these troubleshooting steps and fixes work. In such a case, the ice maker may be damaged and the only solution is to replace it.

If you are going to fix the Frigidaire ice maker, here is a video that shows you the steps to take…

Why Does My Frigidaire Ice Maker Keep Freezing Up?

Check the water line to see if it is frozen or the water inlet valve to see if it has any fault. Also, check the setting of the freezer temperature and the water filter.

Replace the water filter if the change filter light is blinking or if you’ve never replaced it. Adjust the freezer temperature setting to the correct point as recommended by the FDA.

Thaw the water line or fill tube if it is frozen. Use a steamer to do this. And replace the inlet valve if there isn’t any continuity.

These are the likeliest causes of a frozen water filter.

However, a broken or cracked ice bucket is another possible cause. Air easily seeps into the ice maker compartment and the moisture in the air condenses and freezes around the ice maker.


While you can still use your Frigidaire refrigerator that is not making ice, it is a bother, especially on a hot day.

If you follow the steps laid out in this article, you will be able to fix this problem. However, if you are not sure you can fix it yourself, contact Frigidaire to report the issue and request service.

As an alternative, chat with our technicians. They are readily available to assist you with no appointment, no waiting periods, and no expensive in-house calls.

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