How to Use an LG Refrigerator [Quick Guide]

This article is a guide on how to use an LG refrigerator. If you just bought a new one, learn quick steps to setting it up.

How to Use an LG Refrigerator
Photo Credit: LGEPR, (under license)

How to Use an LG Refrigerator for the First Time

To use an LG refrigerator for the first time, do the following:

1. Allow the Refrigerator to Stand

Transporting a new refrigerator can be tricky. It is common knowledge that you should not lay a refrigerator down during transportation, but sometimes, you cannot help it.

However, it is crucial you don’t lay it down because of the refrigerant that cools the unit. It flows to every part, and if you lay it down, it might flow into the compressor and other areas where it has no business.

Therefore, during transportation, ensure the unit stands straight and is secure. If this is not achievable, lay it down but not entirely; prop it up a little with an object.

Now, when you get to your destination, allow the refrigerator to stand without plugging it into any power outlet. If you kept it upright while transporting it, give it an hour for the fluid to settle. But if you laid it down during transportation, set it upright and give it four hours or more to settle.

2. Clean the Refrigerator

While waiting for the fluid to settle, you can clean the refrigerator. It does not have to be a thorough cleaning, but it is new, and you will be putting your food and water in it.

Therefore, you want it clean enough to store food. It also does not mean you cannot give it a thorough cleaning if you are so inclined. The choice is up to you.

Try not to move it a lot while cleaning it. Since you are waiting for it to settle, you don’t want to prolong your waiting time by moving the unit some more.

3. Make Good Room for the Refrigerator

By now, you probably have already created space in your kitchen for the refrigerator. However, it does not hurt to double-check the area for a few things.

One, make sure it is wide enough for the refrigerator to fit. You may misjudge the size of the unit, especially if it is a side-by-side or french door model. The refrigerator does not need to manage space.

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It is also essential that the space is clean as you don’t want dirt adhering to the new unit and causing problems too soon.

Two, make sure there is room for air to circulate the refrigerator cabinet. Set it in an area where there is good airflow.

A refrigerator’s lifespan shortens if there is poor ventilation around it. The compressor and condenser coils need space to dissipate heat, and if the heat gets trapped, the entire unit begins to overheat.

Three, make sure there is no heat source too close to it. And ensure sun rays don’t hit it directly. It affects the compressor negatively and may shorten the lifespan of the refrigerator.

4. Plug the Refrigerator to Power

When the refrigerator has been standing for the recommended number of hours so the fluid can settle, plug it into a wall outlet dedicated solely to it. Do not use an extension plug for it or share the outlet with some other appliance.

A refrigerator needs an outlet that gives up 120V and is up to 15 amps. Otherwise, it may cause damages to the refrigerator.

It is important to note that it will take a new refrigerator between 2 and 4 hours before it reaches a temperature cold enough to preserve food. Therefore, give the unit a few hours to reach a food-safe temperature before using it.

Note: These steps apply to all models of LG refrigerators.

How to Use LG Refrigerator Smart Diagnosis

To use an LG refrigerator smart diagnosis, do the following:

Register your refrigerator with LG and download the LG app on your phone.

Find the Lock button on the control panel of the refrigerator and press it for about 3 seconds. Hold the mouthpiece of your phone near the speaker of the refrigerator.

The location of the speaker will depend on the refrigerator model. Usually, though, the speaker is next to the Smart Diagnosis logo on the unit.

Next, you will hear a chime informing you that the refrigerator is analyzing what the issue is from the speaker. When the diagnosis is complete, you will hear a second chime.

On your phone, you will see the results of the analysis and solutions to the issues, if any. But if the solution is not immediate, the data from the analysis goes to the LG Support Center for further assistance.

Running Smart Diagnosis on Your Phone

If you have the SmartThinQ app on your phone, you can run the refrigerator’s smart diagnosis on it. Make sure it is connected to your smart refrigerator.

Open the app on your phone. You will see the set temperatures of the two compartments of the refrigerator as well as other features. On the top right-hand corner, you will see three dots representing the app’s Settings button.

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Touch the button, and it will take you to a list of options, Smart Diagnosis being one of them. Touch Smart Diagnosis and select the option Start Smart Diagnosis to activate the feature.

You will receive a result of the errors or faults in the refrigerator after the feature runs a check. From there, you can determine how to proceed.

Self-Audible Smart Diagnosis

Go to the display on the control panel and select Settings on the bottom right of the display. Once selected, touch Smart Diagnosis to the left of the display. Choose the button for Audible Diagnosis and then Self-Diagnose using your Smartphone.

WiFi Smart Diagnosis

Open Settings on the bottom right of the refrigerator display and select Smart Diagnosis. This time, instead of selecting Audible Diagnosis, select WiFi Diagnosis. Then, press Start.

Once the diagnosis is complete, call the LG Support Center number on the display to get the results of the diagnosis as well as solutions.

Suppose you want to get the results on your phone, open Smart Diagnosis on your phone, and select WiFi Diagnosis. The result will appear on your phone once it is complete.

Here is a video showing how to use Smart Diagnosis on your LG refrigerator…

Check out these other articles…

LG Refrigerator Making a Noise [Solutions]

LG Refrigerator Is Not Cold Enough [How to Fix]

LG Refrigerator after Power Outage [Issues & Solutions]

LG Refrigerator Condensation [Problems & Solutions]

LG Refrigerator Heating Problems [Solutions]

LG Refrigerator Overflowing [Solutions]

Kenmore Refrigerator Fan [Issues & Solutions]

How to Use LG Refrigerator Ice Maker

The following are ways to use the in-door ice maker in your LG refrigerator:

1. Turn Ice Maker Off

Open the door of the refrigerator and open the ice compartment in the left door. Pull the handle of the compartment downwards but do it gently.

You will find the power switch of the ice maker to the left of the machine. It is marked On/Off. Press it up to turn the ice maker off.

Close the door of the ice compartment and pull up the handle of the compartment. Make sure the door shuts tightly.

2. Remove Ice Bucket

Open the door of the ice compartment and grab the front of the ice bucket. Lift it a little and pull it out of the compartment.

To fix it back, set the bucket in place, and push gently but firmly into position. Make sure it locks in place and shut the door of the compartment tightly.

If your refrigerator is new, the ice maker will need some hours to produce the first batch of ice. But throw out the first few batches of ice as they may be contaminated.

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Empty the ice bucket regularly to prevent the clumping of ice. If you want to keep ice production regular, make sure the ice bucket is never too full.

And if you won’t be using the ice maker often, turn it off, so it does not keep running and making ice.

How to Use Ice Plus on LG Refrigerator

To use the Ice Plus feature in an LG refrigerator, simply locate the button on the control panel and press it once. The Ice Plus icon becomes illuminated, indicating that the feature is active.

To use the Ice Plus feature on your LG Instaview refrigerator, do the following:

Tap the display on the panel to wake it. Then, swipe it to open it. Next, tap the Settings button on the bottom left of the display.

Under Settings, you will see Refrigerator Manager. Select it and tap Ice Plus once to activate or turn it on. To deactivate or turn the feature off, tap Ice Plus once more.

You can also activate or deactivate the Ice Plus feature from your smartphone if you have the SmartThinQ app. Simply press Ice Plus once to turn it on and once more to turn it off. Each time, make sure to press Save to finish.

Ice Plus increases the freezing and icemaking capabilities of the refrigerator. It causes the compressor to run continuously and this way, there is more cold air to cool the compartments faster and longer. With the feature, you may get double the number of ice cubes you would get under normal operations.

The Ice Plus feature turns off automatically after 24 hours.

If you find that the feature is not working on your LG refrigerator, contact LG immediately. Your refrigerator needs servicing.

How to Use LG Refrigerator WiFi

To use WiFi on LG Refrigerator, take the following steps:

Step 1

Tap the display on the control panel to wake it up. Then, tap or swipe it to activate the screen.

Step 2

Tap Settings on the bottom left of the display, and when the options appear, swipe left or right to find the Settings option. Select it when you do.

Step 3

Once it opens, tap WiFi and choose the wireless network you use. Then, sign in. it should connect you to the network if it is active.

Step 4

Tap Settings at the bottom left of the screen again and select Internet under it. Next, enter any website of your choice to verify that the network is working.


Knowing how to use an LG refrigerator is important if you will make the most out of it. Therefore, follow this guide because it covers many uses to which you can put an LG refrigerator.

However, contact LG Support for further assistance if one or more features prove challenging to use. As an alternative, chat with us so we can connect you to an appliance technician for professional help.

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