How To

Samsung Refrigerator Dispenser Problems [Solved]

Are you battling with Samsung refrigerator dispenser problems? Well, your trouble days are over because we have put together this detailed article to help you get your Samsung refrigerator dispenser back in good shape.

Kenmore 50042 25 cu. ft. Side-by-Side Refrigerator with Ice & Water Dispenser - White

Table of Contents

Samsung Refrigerator Dispenser Not Working – Solutions

Troubleshoot and fix the following components if your Samsung refrigerator is not working:

1. Dispenser Control Board

This component controls all other components of your Samsung refrigerator dispenser system. To avoid a wild goose chase, ensure that you troubleshoot the dispenser control board before troubleshooting other components.

To know if the dispenser control board is defective, run a quick continuity test that will tell you if you need to go for a replacement.

2. Dispenser Switch

Thanks to the dispenser switch, voltage can get to the dispenser. But if the dispenser switch is defective, then voltage will not get to the dispenser.

Just like the dispenser control board, the dispenser switch can be tested for continuity using a multimeter. The reading of the multimeter will be the basis of your replacement decision.

3. Door Switch

As the refrigerator door is opened, the water and ice dispenser are turned off automatically. Invariably, if the door switch is faulty, the dispenser will not switch on.

Since the door switch is an electronic component, a continuity test will be the best way of knowing if it is defective. If the test indicates that there is no continuity, you have to replace the door switch.

4. Main Control Board

Even though the main control board is defective, it is rarely the reason for your Samsung refrigerator dispenser not working. Hence, it is important to troubleshoot the main control board last.

If all other components of your dispenser system are working properly, then you may want to change the main control board.

Samsung Refrigerator Rusting around Water Dispenser – How to Fix

If you have a Samsung refrigerator that is at least 5 years old, the chances are high that it will develop rust, especially around the dispenser area.

Follow the steps below to remove the rust from your Samsung refrigerator dispenser:

1. Assemble the Needed Tools and Materials

To remove the rust, you need materials such as toothpicks, masking tape, Rust-oleum Epoxy appliance paint and a POR 15 starter kit.

Furthermore, you need tools like a screwdriver, pocket knife, gloves, brush and 220 grit sandpaper. Once you have assembled all the tools and materials, move on to the next step.

2. Remove the Ice Dispenser Tray

First of all, unplug the refrigerator and then remove the ice dispenser tray by unscrewing the screws. This will allow you to remove the mold.

3. Remove the Paint and Rust

Use your masking tape to mark out the rusty section of the dispenser. Now, use your pocket knife to scrape off the paint and rust.

4. Prepare the Repair Section

After scraping off the paint and rust, place a number of toothpicks in the screw openings for the POR 15 not to fill them. Now this area should be masked off while exposing the solid paint area.

The next thing is to sand the solid paint area in a way that there won’t be any noticeable line showing where it touches with the POR 15.

5. Apply the POR 15

Before using the POR 15, ensure that you follow all the safety guidelines provided by the manufacturer. Start with the Marine clean and then the Prep and Ready.

Apply the POR 15 and allow it to dry for about 2 to 3 hours. Once it is dry apply another layer to coat it and leave it overnight to dry.

6. Finishing Touches

Once the POR 15 is dried as recommended, sand it down so no noticeable line of its joining will show. Next, apply two layers of the epoxy spray. If your refrigerator is not silvery, you will have to settle for a little discoloration caused by the epoxy paint.

Check out the video below to learn more about repairing a rusted refrigerator…

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How to Clean Ice and Water Dispenser on Samsung Refrigerator

To clean the ice and water section of your Samsung refrigerator dispenser, follow these steps:

1. Clean the Exterior

Start your cleaning from the exterior part of your refrigerator dispenser because that is easily accessible to you. Simply use a piece of towel to wipe the digital panel. Also, do not forget to clean the door handles and cabinets.

Since the exterior part of the refrigerator is largely made of steel, do not use harsh substances like bleach and benzene to clean it. You will end up damaging your refrigerator appearance if you do.

2. Clean the Interior

While the exterior part of your Samsung refrigerator dispenser is easy to clean, the interior requires utmost care. After unplugging the refrigerator from the power source, the next thing to do is to flush the cooling system of the dispenser with a small amount of distilled vinegar. This will help to dissolve the calcium accumulation and disinfect the system.

After that, detach all the pipes connected to the water tank. Simply do this by unscrewing the sliding out the pipes. Next, pour about 2 or 3 cups of vinegar into the tube and allow it to flow to the water tank. To ensure all the distilled vinegar gets into the water tank, the tube should be held in an upright position.

Now, turn on the refrigerator and activate the ice dispenser mode, so the vinegar can also clean its system. Once that is done, flush out the vinegar by leaving the tap on until there is no trace of vinegar left. The flushed out vinegar can be used in cleaning the tap using a brush.

At this point, remember that you have only flushed out the vinegar in the ice dispenser and not the water dispenser. To flush out every trace of vinegar in the water dispenser, reattach the pipe to the water tank and screw it appropriately.

Now, put on the water dispenser and dispense all the water until you can no longer smell the vinegar.

Samsung Refrigerator Water Dispenser Turns On by Itself — What to Do

If your Samsung refrigerator water dispenser comes on by itself, the dispenser switch is responsible for the anomaly. The dispenser switch is turning on the water dispenser because it is receiving false signals of you pressing the pad.

Activating the control lock will not stop your water dispenser from turning on by itself. What you should do is to get a new pad.

Samsung Refrigerator Water Dispenser Lever Broken — How to Fix

If the lever on your Samsung refrigerator dispenser is broken, you need to order a new one to replace it. Fixing the dispenser lever is not all that difficult. First off, unplug the refrigerator and activate the Child Lock mode to ensure water and ice do not dispense.

Next, take off the Control Panel to expose the water hose beneath it. This process might require the help of an assistant who will hold the door in place.

Place the new lever in the position of the old lever. To ensure the lever does not pull off, secure it in position with two screws. After that, put the Control Panel back in its original position and deactivate the Child Lock mode by pressing the icon. That’s all!

Note that when removing the old lever, you have to be very careful not to break the tabs. Then again, if you feel the process is too complicated, you can hire a professional to help you out.

Samsung Refrigerator Water Dispenser Dripping – What to Do

If your Samsung refrigerator dispenser is dripping or leaking, troubleshoot the following components to know the exact cause of the problem and then fix it:

1. Defrost Drain

If your refrigerator defrost drain is clogged or frozen, the drain trough will not be sufficient to hold the water, so it will leak down through the compartment to the floor. This is how you notice that your dispenser is leaking.

Once you notice the leak, inspect the defrost drain to see if it is frozen or clogged. If that is the case, melt the ice and flush the defrost drain with a bucket of hot water to unclog it.

2. Water Filter Head

If the seal of the water filter head is torn or cracked, the dispenser will start leaking. Hence, ensure that you check for any sign of cracks on the water filter head and replace it if any is found.

Similarly, check the water filter housing for any cracks and replace it if need be.

3. Water Inlet Valve

The water and ice dispenser of your Samsung refrigerator gets water from the water inlet valve. So, if the water inlet valve is cracked or loosely-fitted, it would not be able to prevent water from leaking.

Check all corners of the water inlet valve for any cracks and tightly fit it to the water supply line if it is not properly fitted.

4. Water Tank Assembly

Another component of the dispenser system that might be responsible for the leaking is the water tank assembly. Sometimes, the leaks might be unnoticeable, so you have to inspect the tank thoroughly.

If any leaks are found, replace the water tank assembly, instead of repairing it. This is because glue does not hold the plastic material the water tank assembly is made of.

5. Water Filter

The water filter is supposed to be fitted to the filter housing to prevent water from leaking. In light of this, ensure you check if the water filter is properly fitted to avoid leaks. Also, endeavor to replace the water filter every six months even if it is not the source of the refrigerator leaking problem.

Samsung Refrigerator Water Dispenser Not Cold – Quick Fix

If the water dispenser on your Samsung refrigerator only dispenses warm water, then something is wrong. A reason for this defect is if the water in the water tank is almost empty.

The water tank of the Samsung refrigerator dispenser holds up to two liters of water, which takes about 10 to 20 minutes to get cold, depending on the refrigerator temperature at that point in time.

Another possibility is that some amount of water might be trapped in the waterline, which is located between the water dispenser and the water tank. The water tank is where the water is supposed to get cold before it is sent to the chute.

To ensure that the water gets cold, ensure that water is not trapped in the waterline.

Samsung Refrigerator Water Dispenser Stuck – What to Do

If the water tank of your Samsung refrigerator dispenser freezes or gets stuck, it would not be able to dispense water. Follow the steps below to prevent the water tank from getting stuck:

1.Remove the Drawers from the Refrigerator

The first thing you need to do if your dispenser water tank gets stuck is to take out the bottom drawers from the refrigerator. Depending on the model of your Samsung refrigerator, you may have to lift the front of the drawers or unclip them to enable you to remove the drawers from their tracks.

2. Melt the Ice

After removing the drawers, the next thing is to melt the ice by using a hairdryer set at its lowest heat level, to move across the water tank. When doing this, ensure you give the hairdryer a reasonable distance from the water tank because it is constructed with plastic and can melt, depending on the heat level.

3. Regulate the Temperature of the Refrigerator

If the crisper drawers of your refrigerator are stocked with food, the temperature setting of the drawers should be at the middle setting. If there is nothing on the drawers, the temperature knob should be turned to the warmest setting. This is because having an empty drawer will cause the water tank to freeze fast.

The recommended temperature of your refrigerator is 40 degrees Fahrenheit. If your Samsung refrigerator temperature is below this threshold, the water tank might freeze and get stuck.

Samsung Refrigerator Water Dispenser Slow – Fast Fix

If your Samsung refrigerator dispenses water slowly, follow the steps below to fix it quickly:

1. Press and Hold Down the Cradle

If you notice your Samsung refrigerator is not dispensing water as fast as it should, press and hold down the cradle for about 3 to 4 minutes. This will allow the water tank to get filled. If the water tank is filled, the dispensing pressure will be high and your cup will get filled in no time.

A refrigerator water dispenser that is working properly should take about 8 seconds to fill an eight-ounce glass.

2. Replace the Water Filter

If the water filter of your dispenser system is clogged, water may be dispensed very slowly or not all. Once the water filter is clogged you cannot unclog it. You can only replace it. According to dispenser best practices, change your water filter once every six months to allow the smooth flow of water.

To know if the water filter is responsible for the dispensing problem, remove the water filter and place a bypass plug in its position. If the dispenser starts dispensing water properly, then the water filter is due for replacement.

Samsung Refrigerator Water Dispenser Light Not Working – Solutions

If the light on your Samsung refrigerator dispenser not working, troubleshoot the following electrical components to know the source of the problem and fix it:

1. Light Bulb

The light bulb of your refrigerator may have burned out or reached its shelf life if it is not coming on. To know what is wrong with the bulb, shake it and listen for a rattling sound, which indicates that the filament in the bulb is damaged.

When getting a new bulb, it should not be above 25 Watts. Also, ensure that you unplug the refrigerator from the power source when installing the new light bulb.

2. Power

Apart from the light bulb, the power of your Samsung refrigerator may be responsible for the dispenser light not working. Check the power cord to see if it is unplugged.

Perhaps you might be inadvertently unplugged it or knocked it out of alignment. It could also be that the power cord is defective and no longer able to support power flow. If that is the case, you can either repair or replace the power cord.

Also, inspect the circuit breaker panel to see if it tripped or short-circuited. This is a technical procedure, so you may need to call an electrician if you have no knowledge of how circuits work.

3. Door Switch

If the light bulb and power of your Samsung refrigerator dispenser are working properly, the door switch may be responsible for the lighting problem. Perhaps the door switch has worn out and needs replacing.

Once you get a new door switch, reconnect the cables and mount the switch into its socket. If you do this correctly, the light should be working properly now.

Samsung Refrigerator Dispenser Problems – Related FAQs

How to Remove Ice Dispenser Cover on a Samsung Refrigerator

To remove the cover of the ice dispenser on a Samsung refrigerator, you need a microfiber towel, a flat head screwdriver, a Phillips head screwdriver, and a 3/8-inch nut driver. Once you have the tools, unplug your refrigerator and take off the lower kick plate. Next, place the towel under the water tube to prevent water from spilling all over the floor.

Now, with the Phillips head screwdriver, remove the screws holding the door hinges in place. Use the 3/8-inch nut drive to unlock the hinge plate and remove the dispenser cover. To reattach the cover, reverse this process.

How Do You Reset the Water Dispenser on a Samsung Refrigerator?

First off, not all models of the Samsung refrigerator dispenser come with a reset button. But if your model has an ice maker, then it should have a reset button, which can be located on the Control Panel.

To reset the refrigerator dispenser, go to the temperature control switch, and slide the wheel down. For high-end Samsung refrigerators with digital display, you can simply touch “OFF” on the control menu. Next, unplug the Samsung refrigerator and plug it in again after a few minutes.

How to Replace Water Dispenser Paddle and Spring on Samsung Refrigerator

To replace the paddle and spring on your Samsung refrigerator dispenser, first, unplug the refrigerator and activate the Child Lock, so you do not spray yourself with water while replacing the defective parts. Next, unscrew the only screw that holds the paddle in place with a flat head screwdriver.

When removing the old paddle, be very careful not to cut the wires running through the system. Now, slide in the new paddle and recouple the components. Place the new place the same way it was before you removed it. Turn on your refrigerator, deactivate the Child Lock mode and you are good to go!

How to Unlock Water Dispenser on Samsung Refrigerator

To unlock the water dispenser on your Samsung refrigerator, go to the “Control Panel” and press the “Control Lock” button, which is near the “Light On-Off” button. Hold down the “Control Lock” button until the red LED light turns off.

How to Use Water Dispenser in Samsung Refrigerator

To begin with, the water dispenser on your Samsung refrigerator works like every other refrigerator dispenser. It gives you three options: chilled ice, cubed ice and warm water. You can turn off the ice dispenser if you want only water.

To activate the water dispenser, touch the water icon and place a glass beneath the dispenser lever. Now, pull down the lever and water will fill your glass. On the other hand, touch the ice icon to enable the ice maker and fill your glass with ice.

How Do I Fill My Samsung Refrigerator Water Dispenser?

To fill the water tank of your Samsung refrigerator dispenser, slide out the tank by pulling both handgrips on its front. Next, open the lid and pour about five liters of water to fill it up. Note that while five liters is the size of the tank, you should not pour exactly that amount of water because it will get spilled easily. Slide the water tank back into its chamber and you are good to go.

How to Turn Off the Ice Dispenser in Samsung Refrigerator

The ice dispenser on your Samsung refrigerator can be easily turned OFF. If the model of your Samsung refrigerator comes with a feeler arm, raise it to switch off the ice maker. For refrigerators equipped with a toggle switch, flip it down to turn off the ice dispenser.

Also, if your Samsung refrigerator comes with a slide switch, turn it to the right to turn off the ice dispenser.