How to Fix a Samsung Ice Maker [Quick Guide]

If you are looking for how to fix a Samsung ice maker, you have come to the right place. Read to learn what to do.

how to fix a Samsung ice maker
Photo Credit: Eliseandchai, (under license)

How to Fix a Samsung Ice Maker

If your Samsung ice maker is not working, here are possible solutions:

1. Replace Water Inlet Valve

Ensure that the water pressure in the home is up to 20psi. Otherwise, the inlet valve won’t be able to allow water to enter the ice maker. If the pressure is not up to 20psi, increase the pressure and see if it gets the ice maker working again.

But if the pressure is right, check to see if the valve has sufficient power supply. If there is enough power to the valve yet there is no water supplied to the ice maker, replace the inlet valve.

2. Adjust Temperature

The temperature in the freezer should be 0 degrees Fahrenheit. At most, it should be 10 degrees Fahrenheit. If the temperature is higher than this, the ice maker won’t be able to work to make ice.

Therefore, adjust the temperature if it is not at the right point. If it is at the right point, check the location. It could be that there is a heat source directly hitting the unit and compromising its cooling capacity. Relocate the unit to a location with a friendlier temperature and see if it improves the temperature in the freezer.

3. Replace Water Filter

Check the water filter to see if it is due for a change. The indicator should alert you if the filter needs to be changed but if it does not, replace it and see if it is the cause of the problem.

If the water filter is clogged with debris or is due for a change, it affects the ability of the ice maker to work. And if it is not properly installed or there is damage to the filter head, the ice maker won’t work because there won’t be a free flow of water.

4. Adjust Water Pressure

If the water pressure is too low, lower than 20psi, adjust it to get to 20psi, at least. This will enable the water inlet valve to allow water to enter the ice maker so that it can work.

In the event you cannot adjust the pressure yourself, have a plumber come out to the house to make the adjustment.

5. Check Water Line

Take a look at the water line behind the unit to see if it is properly adjusted. If it is, check to see if there is ice stuck in it, keeping water from flowing freely. Melt the ice by manually defrosting the unit.

However, this also means moving every food item to another location and it can be a long process. Therefore, another way to do this is by holding a hair dryer close to it to free the line.

You can also use a cloth soaked in hot water and squeezed to massage the line. This way, the ice maker can function properly.

6. Check Ice Maker

Check to be sure that the ice maker is turned on. If it is, there is a chance the entire ice maker assembly is damaged. To be sure the ice maker is damaged, call a refrigerator technician to check it and determine this. If it is damaged, replace it.

Otherwise, check the individual parts of the ice maker as any of them could be defective, causing the ice maker not to work. But if all the parts are working fine, consider replacing the assembly.

If the ice maker is leaking, here is a video showing how to use a sealant to stop the leak and fix the ice maker…

Note: Ice makers tend to have problems if they are in the fridge section instead of the freezer section. This is probably because it takes longer to freeze.

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How to Fix Samsung Ice Maker from Freezing Up

The following are possible fixes for a Samsung ice maker that is freezing up:

1. Adjust Water Line

Check the water line to see if it is pushed into the water inlet valve too far. If it is, adjust it so that it sits properly. If it is not set properly, it could cause water to splashback and freeze around the ice maker, causing it to freeze.

2. Replace Water Filter

Change the water filter of the unit if it has stayed up to 6 months. Dirt tends to clog a water filter and if it stays too long, it can affect the flow of water and even affect the pressure of water.

If you recently changed the filter, then check to see if the head is damaged or if it is incorrectly inserted. Change it if the head is damaged and set it properly if it is set incorrectly.

3. Adjust Freezer Temperature

Adjust the temperature setting of the freezer if it is set lower than it should be. The right setting is 0 degrees Fahrenheit so if the setting is lower than that, the ice maker will freeze too quickly. And if there is any water around the ice maker, it will cause freezing problems.

4. Adjust Water Pressure

Check the water pressure to ensure it is not higher than 120psi or lower than 20psi. If the pressure is higher than 120psi, the ice maker could freeze up. And if it is lower than 20psi, the water in the ice maker may not freeze at all.

Adjust the pressure or call a plumber or a refrigerator technician to correct the pressure.

5. Check Water Supply Line

If the water line is frozen, thaw it with a hair dryer. Be sure to move the hair dryer up and down the rubber line so that the heat from the dryer is not concentrated on one point and melt it.

If you would rather not use the dryer method, defrost the unit manually to take care of the frozen line. It is a long process but it is safer.

6. Check Water Inlet Valve

Test the solenoid of the water inlet valve using a multimeter to see if it is working properly. If the solenoid is defective or if there is a leak, replace the valve. Otherwise, the valve can cause the ice cube area to fill up, spill over and freeze over time.

7. Test Ice Maker

When all else is in proper working order, consider the ice maker. It could be defective. And if it is defective, it could cause freezing problems. You may have to replace the entire ice maker assembly.


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Parts to Fix a Samsung Ice Maker

There are different parts to fix a Samsung ice maker, depending on the problem. But below are the most common parts that need replacing in order to fix a Samsung ice maker:

1. Ice bucket assembly

2. Ice route cover assembly

3. Ice maker sensor cover

4. Ice maker assembly

5. Ice maker sensor

6. Ice level arm

7. Ice cube tray

8. Ice maker module

9. Ice scoop

10. Ice maker cover

11. Ice solenoid

12. Drive motor

13. Ice bucket auger


Knowing how to fix a Samsung ice maker is necessary. This is to save you time and some money. However, if you find that it is proving difficult to fix, contact Samsung Support center to request service.

Alternatively, chat with our qualified technicians to help you check the problem and fix it permanently.

Remember to unplug the refrigerator before troubleshooting or fixing the ice maker to avoid electric shock or damage to the unit.

How to Fix a Samsung Ice Maker – Related FAQs

Can a Samsung Ice Maker Be Fixed?

You can fix a Samsung ice maker but it depends on the problem it has. If a component of the assembly is damaged, it is possible to find a replacement. If the ice maker is freezing up regularly, there are steps to fix the issue.

However, if the ice maker assembly is damaged, change it completely. For most ice makers, there are no individual parts available. So if a part of the ice maker becomes damaged, it means changing the entire assembly.