Samsung Refrigerator Not Getting Cold [How to Fix]

In this article, we discuss the reasons why a Samsung refrigerator is not getting cold and how to fix them.

Samsung refrigerator not getting cold
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Samsung Refrigerator Is Not Getting Cold – Solutions

If your Samsung refrigerator is not getting cold, try the following to see if they fix it:

1. Reconnect Power Cord

Disconnect the power cord from the wall outlet if you can reach it and reconnect it, this time making sure to insert it firmly.

Sometimes, doing this boots the refrigerator and it starts working again. It could also be that it is not properly connected so disconnecting and reconnecting corrects it.

If it is properly connected, then disconnect it again and plug another electrical appliance into the same outlet. This is to determine if the outlet is working at all and if it is, how good the voltage output is.

If the second appliance works fine, then the problem is not from the outlet or the cord of the refrigerator. But if not, turn off the circuit breaker for that room and turn it on again or change the outlet.

2. Lower Temperature

Set the temperature of the refrigerator to a lower point and allow it to run for a few hours. Then, check it again to see if there is any improvement.

If there is an improvement, leave the temperature setting at the current point. But if not, it means something else is causing the refrigerator not to get cold.

3. Change Location

Relocate the refrigerator to another part of the house or room and monitor it for any improvement in the coldness within. If sunlight is hitting the unit directly, it could cause it not to get cold. Also, if any other heat source such as a furnace is close to it, it will affect its cooling capacity.

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Additionally, move the unit away from the wall if it is sitting flush to it. Doing this makes for better air circulation for the unit so the compressor and condenser don’t heat up.

Changing the location will let you know if that is the cause of the problem. However, if you cannot move the refrigerator, change the temperature setting to a lower point to help it cool.

4. Check Content

Keep the refrigerator full ¾ of the way. At the least, leave it ½ full. If a refrigerator is too full or too empty, it may affect its cooling capacity. The right amount of contents in the unit helps the circulation of air.

5. Check the Mode

Unplug the refrigerator and wait for about a minute before plugging it back in. if it is in demo mode, doing this will get it into the regular mode and normal operation.

However, if all of the above check out yet the refrigerator is no getting cold, check the following parts for faults:

6. Condenser Coils

More likely than not, the condenser coils are dirty. So clean them thoroughly and repeat the cleaning process at least once every 6 months.

If the coils are dirty, they won’t be able to release heat from the refrigerator. Consequently, the refrigerator will find it increasingly harder to maintain a cool temperature or get cold.

7. Evaporator Fan Motor

Turn the blades of the fan to determine if the motor is bad. If they don’t turn freely, the motor is bad and should be replaced. But if they do, check to see if the motor is noisy. Replace it if it is.

Additionally, using a multimeter, test the windings of the motor to check for continuity. If there is no continuity in the windings, replace the motor.

Without a functioning evaporator fan motor, there will be no cold air in the refrigerator. This is because the fan circulates cold air in the freezer and refrigerator compartments after passing it over the cooling coils.

8. Condenser Fan Motor

Turn the blades of the fan to see if they spin well. If they don’t, replace the motor. But if they do and are free of any obstruction, check the motor for continuity using a multimeter. If there is no continuity, replace the motor of the fan.

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Without a functioning fan motor, the fan won’t be able to draw air through the coils and pass it over the compressor. Consequently, the unit won’t get cold or may get cold but not enough.

9. Start Relay and Capacitor

Test the relay between the two terminal sockets with a multimeter to check for continuity. If there is no continuity between the sockets, replace the relay. And if it smells as if it is burnt or rattles when shaken, replace it.

For the start capacitor, test it using a multimeter. Replace it if there is no reading.

These two components enable the compressor to start and run successfully. If any or both of them are bad, the compressor won’t start and run and as a result, the refrigerator won’t get cold.

This video shows you what to do if your refrigerator is not getting cold…

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Samsung Freezer Only Works on Power Freeze [How to Fix]

Samsung Refrigerator Overheating [How to Fix]

Samsung Freezer Not Getting Cold – What to Do

Do the following if a Samsung freezer is not getting cold:

1. Check the Evaporator Fan Motor

Open the door of the freezer and activate the door switch. This keeps the fan motor running even when the door is open because the motor stops running once the door opens.

But if you don’t hear the motor running after activating the switch, it means the motor is bad and should be replaced.

The fan cannot circulate the cold air in the freezer if the motor is bad. And the freezer won’t get cold at all or enough if there is no cold air.

2. Check the Door Seal

If the seal of the freezer door is dirty, clean it with warm soapy water until it is clean. If not, check the strength of the seal. Close the door on a dollar bill and try pulling it out. If you can pull it out, replace the door seal.

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A poorly-sealing freezer door lets warm air into the freezer and reduces its ability to maintain a cold temperature over time.

3. Check the Condenser Coils

Clean the coils at the back of the unit. Use a condenser brush or the brush head of a vacuum cleaner to sweep the dust away. If there is grease, clean it with water and soap.

Make sure to clean the coils regularly, especially if you have a pet. Doing this keeps the coils in top shape to remove heat from the freezer and keep the compressor running properly.

4. Check the Start Relay

Check the continuity of the start relay by testing it between the terminal sockets using a multimeter. If there is no continuity, replace the relay.

The compressor cannot run effectively if the relay is bad. And if the compressor does not run, the freezer won’t get cold.

5. Check the Temperature Setting

If the temperature in the freezer is high, check the setting and lower it if it is higher than 10 degrees Fahrenheit. This is the highest setting a freezer can take before it stops freezing or getting cold enough.

If you are not sure about how to reset it, consult the user manual that came with the fridge freezer or freezer.

6. Check the Air Circulation

Proper circulation of air in the freezer helps it get cold quickly and easily. Therefore, check to see if the items in the freezer are spaced enough to allow air to move around. If not, rearrange them.

Also, keep from leaving the freezer too empty. An empty freezer finds it difficult to hold onto the cold air. Items help it retain its coldness.

Samsung Refrigerator Top Shelf Not Cold – Quick Fix

Check the condenser coils and clean them if they are dirty. Dirty coils affect how well the entire unit cools or how well some parts cool.

Also, check the evaporator coils to see if they are frozen. It can explain why the top shelf of the refrigerator is not cold. Thaw the ice off the coils by manually defrosting the refrigerator.


The main job of a refrigerator or freezer is to preserve food and other things with coolness. So if you find that your Samsung refrigerator is not getting cold, it is important to fix it immediately.

Following the steps above usually solves the problem. However, if none of them works, contact Samsung to request service. As an alternative, contact us as we have qualified technicians who can help to fix the problem and any other appliance problem you may have.

Remember to unplug the refrigerator before removing or replacing any component. This is an important safety measure.