Westinghouse Refrigerator Dispenser Problems [Solutions]

In this article, we will show you how to troubleshoot and repair the Westinghouse refrigerator dispenser problems you may have been battling with for a long time.

Frigidaire FFSS2615TS 36 Inch Side by Side Refrigerator with 25.5 cu. ft. Capacity, External Water Dispenser, Ice Maker, in Stainless Steel

Westinghouse Refrigerator Water Dispenser Not Working – What to Do

If your Westinghouse refrigerator water dispenser stops working suddenly, inspect the following parts and replace the defective ones:

1. Water Tube

If the water tube of your refrigerator dispenser is frozen, the dispenser will stop working. To know if the water tube is responsible for the dispenser problems, pull it out from the bottom of the refrigerator door and use a hairdryer or a leaf blower to run air through the tube.

If air does not reach the other end of the tube, that is an indication that the tube is frozen. Melt the ice from the water tube and the dispenser will start working properly.

2. Water Inlet Valve

The water inlet valve needs to be opened before water can get to the dispenser. If the water pressure is not enough to open the valve water will not flow to the dispenser. Also, if the water inlet valve is broken, your refrigerator dispenser will not work.

To know if the water inlet valve is responsible for the refrigerator dispenser issues, use a water pressure regulator to measure the water pressure. If the water pressure is not up to 20 psi, then the valve pressure needs to be adjusted.

That said, you will need to check the water inlet valve for continuity if the water pressure is up to the recommended amount. Get a new water inlet valve if the test results indicate that the valve lacks continuity.

3. Dispenser Switch

Voltage flows to the dispenser through the action of the dispenser switches. Your refrigerator dispenser will remain off if the dispenser switches are defective.

To ascertain the working condition of the dispenser switches, test them for continuity using a multimeter. If the multimeter reading shows the dispenser switches do not have continuity, go for a replacement.

4. Door Switch

When you open the door of your refrigerator, the door switch triggers the water dispenser to go off. The dispenser will not work if the door switch is faulty.

As with most electrical components of your refrigerator, you can determine if the door switch is responsible for the water dispenser problems by testing it for continuity. Replace the door switch if you discover it does not have continuity.

See also  Indesit Refrigerator Dispenser Problems [Solutions]

5. Water Filter

The water filter of your refrigerator ensures you get to drink clean water always. It does so by sieving out dirt and contaminants from your water. As the water filter continues to sieve out dirt, it gets clogged and needs to be replaced.

Detach the water filter from the refrigerator and check if it is clogged and due for replacement. That said, refrigerator manufacturers and repair experts recommend that you replace the water filter every six months to be on the safe side.

6. Dispenser Control Board

The dispenser control board facilitates the operation of most parts of the dispenser. So, if for any reason the dispenser control board is faulty, most parts of the dispenser will be faulty as well.

If most parts of your Westinghouse refrigerator dispenser are faulty, the dispenser control board is probably responsible. Install a new dispenser control board to get your refrigerator dispenser functioning properly.

Note: Refrigerator manufacturers and technicians recommend that you disconnect the power supply to your appliance before you begin any repairs on the dispenser.

Westinghouse Refrigerator Ice Dispenser Not Working – How to Fix

If your Westinghouse refrigerator ice dispenser is not working, inspect the following parts and replace any faulty one:

1. Water Inlet Valve

As the electrically controlled water inlet valve opens, water flows to the ice dispenser. Having a faulty water inlet valve means water will not flow to the dispenser. The same applies to having a water pressure that is not up to 20 psi. The consequence of this is that the ice maker will not be able to produce ice.

If the water pressure is up to the recommended level, test the valve to see if it is receiving power. If the water inlet valve is getting power and the ice maker is still not able to produce ice, go for a replacement.

2. Ice Maker Assembly

The water line, fan, and water inlet valve make up the ice maker assembly. If these parts are working properly and the temperature of the freezer is up to 15 degrees Fahrenheit, you need to change the ice maker assembly.

3. Icemaker Module

The motor of the icemaker module rotates around the ice ejector arms so ice cubes can be injected into the ice bucket. The thermostat on the icemaker module gets to a temperature of 15 degrees Fahrenheit, ice cubes are released.

After the release of ice, the module transmits power to the water inlet valve so the tray can be refilled with water.

Having a defective icemaker module means there will be no production of ice. To know if the icemaker module is causing the ice dispenser problems, check if the ejector blades are blocking the ice cubes. You can also test the icemaker module for continuity to know if it needs replacement.

4. Door Switch

The ice dispenser turns off by the action of the door switch as you open the door of your refrigerator. If the door switch breaks down, your ice dispenser will remain off.

See also  JennAir Refrigerator Not Cooling [What to Do]

A reliable way to know if the door switch is the root cause of ice dispenser issues is by carrying out a continuity test. You have to replace the door switch if the test results show it lacks continuity.

5. Ice Level Control Board

The Westinghouse refrigerator comes with an infrared beam to detect the ice level in the ice bucket. As the ice bucket is filled with ice, the infrared beam is triggered to shut down the ice maker.

When the level of ice goes below the infrared beam, the ice level control board triggers the ice maker to start producing ice.

If for any reason the ice level control board stops working, the ice maker will not produce ice anymore. To determine if the ice level control board is defective, check if it is receiving enough power. If the control board is receiving an adequate power supply and the ice maker still does not work, get a new control board.

6. Icemaker Mold Thermostat

The icemaker mold thermostat tracks the ice tray or ice mold temperature. Immediately the mold thermostat detects the ice mold temperature is up to 20 degrees Fahrenheit, the icemaker sends out the ice cubes and refills the ice tray with water.

Your refrigerator ice maker will stop making ice if the icemaker mold thermostat breaks down.

A good way to know if the mold thermostat is faulty and needs to be replaced is by performing a continuity test.

That said, bear in mind that the contacts of the mold thermostat will not close if the ice maker is not cool enough. When that happens, the ice maker will be unable to produce ice. If the temperature of the ice maker is more than 20 degrees, the contacts of the mold thermostat will remain open.

7. Icemaker Switch

If the icemaker switch is faulty or got switched off inadvertently, the ice maker will stop working. If the icemaker is switched on and the icemaker is still not producing ice, test it for continuity. Replace the icemaker switch if you discover it does not have continuity.

8. Evaporator and Condenser Coils

If the freezer temperature of your Westinghouse refrigerator is above 10 degrees Fahrenheit, the unit will not produce ice. For the icemaker to produce ice properly, ensure the freezer temperature is set at a range of 0 to 5 degrees Fahrenheit.

If you notice the freezer temperature is beyond the recommended level, check if the condenser fan is functioning properly and ensure the condenser coils are dirt-free. Also, ensure that the evaporator coils are not frosted over. If the evaporator coils are covered in ice, the defrost system will fail, causing the ice maker to stop working.

Note: The power supply to your Westinghouse refrigerator should be shut off before you start any repairs to prevent electrocution.

Westinghouse Refrigerator Water Dispenser Leaking – What to Do

If your Westinghouse refrigerator water dispenser is leaking, inspect the following parts and fix any discovered to be defective:

1. Water Filter

The water filter and its accessories like the filter housing and filter head might be cracked or missing. If that is the case, your refrigerator water dispenser will start leaking.

See also  LG Refrigerator Freezing Up [How to Fix]

Inspect the water filter and its accessories for any cracks. If you see any damaged accessory, replace it.

You might also want to check if the water filter is properly connected to the filter housing. If the connection was not done properly, you can detach both parts and reattach them properly.

2. Drip Tray

The drip tray is installed beneath the dispenser chute to catch excess water that spills over from your cup as you use the dispenser. The thing with the drip tray is that it is almost flat, so it only takes a few spills to get filled.

When the drip tray is filled the water spills over to the floor and you will think the refrigerator dispenser is leaking. You just have to empty the drip tray and reinstall it in its original position to stop the spill.

3. Water Tank Assembly

The water tank assembly is another component that may be responsible for the dispenser leak. Sometimes cracked parts of the water tank assembly causing the leak may be too small to detect, so you have to inspect every corner. If you see the source of the leak, change the water tank and that should do the trick.

4. Water Inlet Valve

The water inlet valve may be broken or loosely-fitted, thus causing the leaking problem. Check the water inlet valve for any crack signs and replace it if you notice any.

If the water inlet valve is not properly joined to the water line, connect it properly and should solve the problem.

Before you troubleshoot the water inlet valve or any other component, ensure you unplug the power cord for safety reasons.

Check out the video below to know how to test the water inlet valve using a multimeter…

Check out these other articles…

Westinghouse Refrigerator Leaking [Solution]

Dometic Refrigerator Leaking [Quick Fix]

John Lewis Fridge Leaking Water [Solved]

Kenwood Refrigerator Leaking [Quick Fix]

Samsung Ice Maker Error [How to Fix]

Westinghouse Refrigerator Water Dispenser Slow – Solutions

To begin with, you need to unplug your Westinghouse refrigerator from the power outlet before you start any repairs.

If your refrigerator water dispenser is slow, check the following parts and fix the broken one:

1. Water Line

The most common cause of a slow refrigerator water dispenser is a damaged water line. If the water line is damaged, replace it to resolve the problem. Also, check the water line connection. If it is not well connected, detach it from the refrigerator dispenser and reinstall it.

Sometimes, the slow dispensing problem could be a result of low water pressure. If the water pressure is not up to 20 psi, use a water pressure regulator to adjust it.

2. Water Filter

The water pressure of your dispenser drops if the water filter is clogged. Refrigerator repair experts recommend that you replace your water filter every six months, but you may have to do it sooner if the filter is clogged with dirt.

Most refrigerators come with a bypass plug that you can install in the meantime, while you put resources together to get a new water filter.

3. Dispenser Switch

If the refrigerator water dispenser is making a clicking noise and dispensing water slowly, the dispenser switch may be the culprit. Check the dispenser switch to see if it is defective and due for replacement.

Do not hesitate to contact our certified technicians if you have any challenges with your Westinghouse refrigerator.

Get Instant Help — Ask An Experienced Verified Appliance Technician

Need expert help? Click here to use the chat box on this page to speak with a verified appliance technician right away. No need for expensive in-home service calls. No appointments. No waiting.