John Lewis Fridge Leaking Water [Solved]

Is your John Lewis Fridge leaking water? We bet it is; if not you won’t be reading this. Well, there are several reasons responsible for this problem, and this article will give you practical solutions for each of them.

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John Lewis Fridge Leaking Water – What To Do

Do the following to stop your John Lewis fridge from leaking water:

1. Level your Fridge

Once your John Lewis fridge is unbalanced, the defrost cycle won’t flow into the fridge’s drain hole. Therefore, you need to level the fridge.

The following steps will guide you on how to level your John Lewis fridge:

Step 1: Unplug your fridge from the outlet to avoid electrical shock.

Step 2: Go to the lower front area of your fridge and take away the grill. The grill can be easily removed by loosening some screws or undoing some release clips. And the lock system is different from model to model. Your fridge’s user manual can help you figure out how to remove the grill.

Step 3: At the back of the grill, there is an adjustable leg on both sides. Some models have rollers instead of legs. Rotate the adjustable legs to change the height of the legs.

Some models can only be adjusted using a wrench at the top part of the threads. You might have to tilt the fridge to access the legs, therefore, we advise you to ask someone to help you do this.

If your John Lewis fridge model has rollers, check for adjustment screws close to the top. Then use a screwdriver to either loosen or tighten it depending on the adjustment required.

Some John Lewis fridge models have both adjustable legs and rollers. To level such a fridge, raise the front legs so that the fridge’s weight is supported by them. This will cause the roller to be suspended above the floor.

In the event whereby the front legs are 0.5 inches higher than the back legs, you need to raise the back legs too. According to the manufacturer’s recommendation, the front legs must not be 0.5 inches higher than the back legs.

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Step 4: You can determine if your John Lewis Fridge is level by using what we have coined “the fridge-door test”. The door of a well-leveled fridge will close shut gently by itself due to gravity after it has been opened.

Step 5: Fix back the grill and lock the legs or rollers in place.

2. Unblock the Drain Hole

If there is any form of blockage in the drain hole, it is more likely that your John Lewis fridge will be leaking water. To solve this problem, you need to unblock the drain hole.

Follow the steps below to unblock the drain hole of your John Lewis fridge:

Step 1: Unplug your fridge from the outlet and move it away from the wall.

Step 2: Open the fridge’s door and find the drain hole. In most cases, it is found at the bottom of your fridge. You can consult your user manual if you can’t find that of your fridge.

Step 3: To ensure you can easily reach the drain hole, take out the bottom drawers used for keeping vegetables.

Step 4: Take a thin plumbing snake and put it in the drain hole. Then, push it in as far as possible and pull it back up gently. Do this repeatedly to remove any blockage before pulling out the snake.


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Step 5: Sprinkle a teaspoon of baking soda into the drain. Then slowly pour 2 cups of hot water into the drain hole. You can use a basting syringe to pour water into the drain.

Step 6: Dry the drain hole area and then return the vegetable drawer to its place.

Step 7: Find the drain pan that is responsible for collecting water from the drain tube. It is usually at the bottom of the fridge. You can check your user manual to locate the drain pan if you can’t find it.

Step 7: Take out the front grill. Then keep a thick towel at the bottom of your fridge to collect any water spill.

Step 8: Dispose of the baking soda-water solution. After that, clean the drain pan of any deposit and place it in its rightful place.

Step 9: Fix back the grill plate.

Step 10: Plug in your John Lewis Fridge and return it to its place.

3. Inspect the Drain Tube

The drain tube is usually located at the back bottom of the fridge. Its job is to collect water from the drain hole and pass it to the evaporator tray. Sometimes, this tube can be shaken out of place which will lead to leakage.

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To solve this problem, locate the drain tube, and put it in place over the evaporator tray. It is important that also you check for damages. In case of any, you have to replace the drain tube.

Follow the steps below to replace the drain tube of your John Lewis Fridge:

Step 1: Unplug your fridge from the electric outlet to prevent electrical shock.

Step 2: Take out the grill plate following the process we discussed above. You can also use this time to clean the grill.

Step 3: Pull the old drain pipe out. Check the drain outlet and remove a small rubber that covers the tube.

Step 4: Insert the spacer from your new drain pipe over the outlet. Makes sure the spacer is at the top of the drain outlet.

Step 5: Fasten the new pipe to the outlet. Fix it in a way that the pipe’s top part rests against the ceiling of the fridge’s compartment. Then, fasten the bottom part of the pipe on the drain pan’s fitting.

Step 6: Fix the grill plate back in place and the rear panel.

Step 7: Plug the fridge back into the outlet. Then monitor the fridge for some days to ensure the leaking has stopped.

4. Replace Damaged Drain Pan

The drain pan collects the condensate water. It also collects water from the condensation coils. It prevents water from leaking on the floor of the fridge.

The drain pan is found at the bottom of the fridge. Water will leak from the bottom of the fridge if the drain pan is damaged.

When your drain pan gets damaged or cracked, the best and only solution is to replace it.

The steps below will show you how to replace the drain pan of your John Lewis Fridge:

Step 1: Unplug the fridge from the outlet. By now you should know why you have to do this.

Step 2: Take out the drain pan. The drain pan of some models can just be slid from under the fridge. Others have panels that must be removed with the use of screwdrivers. Consult your user manual to know what your type of drain pan is.

Step 3: Remove the bottom panel of the fridge to see the drain pan.

Step 4: Pull out or loosen the drain pan depending on your fridge’s model.

Step 5: Fix in the new pan and put the bottom panel back in place.

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Step 6: Plug in your fridge.

The video below is a visual explanation of the steps above:

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5. Check the Door Seal

Another reason your John Lewis fridge is leaking might be because of issues with the door seal. The door seal is responsible for keeping the fridge well-shut. And it prevents warm air from entering the fridge which can cause the fridge to work more than it ought to.

Issues with your fridge’s door seal are of two types:

i. A Dirty Door Seal

When the door seal is dirty, the door won’t close properly. Hence, you need to clean the seal a thorough cleaning to remove all the debris that has accumulated on it.

Follow the steps below to clean the door seal of your John Lewis fridge:

Step 1: Create a baking soda-water solution by mixing 1 quart of warm water (not hot water) with a tablespoon of baking soda.

Step 2: Take a hand towel and dampen it with the solution and thoroughly wipe down the seal. Do your best to get into every nook and cranny.

Step 3: Get a dry hand towel and wipe off the solution from the door seal. This act will prevent having dried solution in the seal that can pose problems later.

Note: Do not use cleaners with bleach, petroleum distillates, or ammonia to clean the door seal. These ingredients can damage the door seal permanently.

ii. A Damaged Door Seal

If your door seal is damaged; maybe it has holes in it or has undergone severe wear and tear, cleaning it won’t stop your John Lewis Fridge from leaking water. Therefore, the only solution is to replace it with a new one.

The following steps will show you how to change the door seal of your John Lewis Fridge:

Step 1: Remove the old seal by peeling it away from the door. If that doesn’t work, then use a knife it cut it from the door.

Step 2: Insert the new seal by pushing it into the hollows until it is a perfect fit.

Is your John Lewis freezer not freezing food? Then you need to check out this article.

Final Words – John Lewis Fridge Leaking Water

Any of the solutions above should stop the problem of your John Lewis fridge leaking water. However, if they don’t, we recommend you chat with our appliance technicians. They are always ready to help you fix any problem.


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